• Carrera 64B Calle 48-206 Local 102 Medellín, Laureles, Medellín Antioquia 050030 CO

Services

Bisland Managed Services provides high value client services solutions

You need experience?
We have you covered.

Utilizing our service center in Medellin Colombia, we source high quality, bilingual candidates to fulfill our client service programs. We are able to work on our client’s network and systems, under their time schedule, to effectively integrate with their current operations and service and supply chain. We support phone, email, interactive and proactive service programs.
Staff Onboarding

We handle staff sourcing, hiring and all related human resource functions.

We ensure that healthcare providers can maintain a qualified, and compliant workforce, reducing hiring risks, and ultimately improving the quality of care.
Training and Implementation

Our training programs are conducted based on our client’s processes and requirements.

Your staff will receive instruction from experts who are up-to-date on the latest medical technologies, best practices, and regulatory requirements.

Management

Our on-site management team provides supervision, guidance and coaching to staff.

We are always on top of any issue and have always a manager ready to take action and solve anything that may arise in a timely manner.

Bilingual Call Center

Our bilingual call center delivers exceptional customer service in Spanish and English.

By offering multilingual support, a bilingual call center not only enhances patient care but also strengthens the efficiency and reputation of the medical practice.
Webdesign

User-friendly custom websites for healthcare professionals and patients alike.

Websites are essential for the medical field, serving as a trusted, accessible hub for patients to find critical information, and learn about services offered.
Social Media Management

Online presence to engage with patients, and promote services in a compliant manner.

Social media is crucial for medical practices because it helps build trust, enhance visibility, and engage with patients in a more personal and accessible way.