About us

We ensure an organizational stability, counting with a professional and experienced team, essential for driving innovation, and achieving long-term success.

WHAT WE OFFER

Expertise, efficiency, innovation, creativity, trust and reliability.

We employ only the best. Our experienced professionals bring specialized knowledge and skills that enhance efficiency and problem-solving. They are familiar with industry best practices and can make informed decisions quickly, reducing errors and increasing productivity.

30+

Years of Experience

BISLAND LEADERSHIP

Our strong leadership team fosters a positive learning environment, contributing to team growth and cohesion.

James Casale

President

James has designed, led and executed marketing, business development and business process improvement projects for companies such American Express, HSN and several health care enterprises.

Ed Aristizabal

COO

Ed directs our global business administration, service strategy and client onboarding. The industry veteran possesses significant experience in health care and financial services management.

Carlos Flores

VP Marketing

A proven international marketing and advertising professional, Carlos has managed projects for Pfizer, Johnson & Johnson and GlaxoSmithKline among many other multinationals as well as for large medical practices.

Albany Galeano

administrator

Albany is responsible for overseeing the administrative operations for our Colombia operations, including staffing, administration, customer service and accounting departent functions.

Our founder, James is a dynamic business leader that has experienced success in both corporate and entrepreneurial environments. He has designed, led and executed marketing, business development and business process improvement projects for companies including American Express, HSN and several health care enterprises. James has a special interest in the disciplines of marketing, sales, total quality and service excellence. James earned a Bachelor of Arts degree from The University of South Florida, an MBA from New York University and is a former U.S. Army Reserve Combat Arms officer. He is the proud father of two young adults.

James founded and currently leads Bisland Managed Services, a firm that provides high value finance and operations services to medical providers and health care leaders. Business philosophy: we exist to serve our clients. He also founded and leads Puma Service Solutions, a company providing multi-language operational services to health care providers.

James has been involved for many years in youth soccer administration, coaching and officiating, and can kick the ball around a bit too.